Last updated: June 21, 2026
These Terms & Conditions govern your access to and use of the Novex Growth website and the AI automation services provided by SARLI INC. (“Novex Growth,” “we,” “us,” or “our”), a corporation registered in Ontario, Canada. By using our website or engaging our services, you agree to these terms.
Novex Growth designs, builds, and operates custom AI automation systems for businesses, which may include AI chatbots, AI voice receptionists, WhatsApp and SMS broadcast automation, CRM and booking funnel integration, customer reactivation campaigns, multilingual ordering systems, and related custom automation work. The specific scope, deliverables, and pricing for any engagement are set out in a separate proposal or service agreement between Novex Growth and the client, and those terms govern in the event of any conflict with this page.
By using our website or services, you confirm that you have the authority to act on behalf of the business you represent. You agree not to use our website or systems for any unlawful purpose, to misrepresent your identity, or to attempt to interfere with the security or proper functioning of any system we operate.
Where Novex Growth builds or operates a system on a client’s behalf (such as a chatbot or voice receptionist), the client remains responsible for:
Unless otherwise agreed in writing, Novex Growth retains ownership of its underlying methodologies, templates, and reusable system components. Custom configurations, content, and integrations built specifically for a client become usable by that client according to the terms of the relevant service agreement. All website content, branding, and materials published by Novex Growth remain the property of SARLI INC. and may not be copied or reproduced without permission.
Our services rely on third-party platforms and infrastructure, including but not limited to GoHighLevel and ElevenLabs. We are not responsible for outages, changes, or limitations originating from these third-party providers, though we will make reasonable efforts to maintain continuity of service.
All work is custom-quoted based on the scope of the engagement. Fees, payment terms, and any applicable refund conditions are set out in the individual proposal or service agreement provided to each client prior to commencing work.
To the maximum extent permitted by law, Novex Growth and SARLI INC. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services, including but not limited to lost revenue, lost data, or business interruption. Our total liability for any claim arising from a service engagement shall not exceed the fees paid by the client for the specific service giving rise to the claim.
While our systems are designed to improve lead capture, response times, and customer engagement, we do not guarantee specific business outcomes, revenue increases, or customer volumes, as these depend on factors outside our control.
Either party may terminate a service engagement in accordance with the terms set out in the applicable service agreement. We reserve the right to suspend or discontinue access to our website at our discretion.
These Terms & Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
We may update these Terms & Conditions from time to time. The “last updated” date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.
Questions about these Terms & Conditions can be directed to: